Greensboro News & Record was one of the first and most innovative newspapers when it comes to the use of the Web, blogs, etc. Now Les Alexander takes a look at the experiment:
I’d love to say we made it all happen. We didn’t. We did, however, learn some lessons. A lot of what we learned is specific to newspaper Web sites, but some of it could be valuable to people in other lines of work, particularly with respect to major projects that involve interacting with customers.
A Blog Around The Clock 